The following warranty applies to all CARGO MATE Products. If you have any questions or need assistance regarding the warranty of your product, please call us at: 888-828-2767
3-Year Limited Warranty
CARGO TRAILERS by Forest River, Inc.
Thank you for choosing to purchase a Cargo Trailer by Forest River, Inc., a fine product in
which design and construction have received the care that quality demands. This important
warranty covers many items and is indicative of our desire to stand behind our products and
assure our customers’ complete satisfaction.
WARRANTY COVERAGE
SUMMARY OF WARRANTY: Forest River, Inc., 3010 East College Avenue, P.O. Box 124,
Goshen, IN 46527 (warrantor) warrants only the ORGINAL CONSUMER PURCHASER for a
period of (3) three years from the date of purchase (Warranty Period), that the body structure of
this Cargo Trailer shall be free of substantial defects in materials and workmanship attributable
to Warrantor.
EXCLUSIONS FROM THIS WARRANTY: Warrantor expressly disclaims any
responsibility for damage to the trim and appearance items located in or on the unit where
damage is due to condensation, normal wear and tear, or exposure to the elements. Warrantor
makes no warranty with regard to tires, tubes, batteries, routine maintenance, equipment and
appliances. Some of these items may be warranted by their respective manufacturers and
suppliers. Warranty information with respect to these items is available from your dealer.
The Warrantor further makes no warranty with regard to any product used as a rental unit, or
any product not registered and normally used in the United States or Canada.
LIMITATION AND DISCLAIMER OF WARRANTIES: WARRANTOR EXPRESSLY
LIMITS THE DURATION OF ALL EXPRESS AND IMPLIED WARRANTIES OF
MERCHANTABILITY AND ALL IMPLIED WARRANTIES OF FITNESS FOR A
PARTICULAR PURPOSE TO THE WARRANTY PERIOD OF (3) THREE YEARS.
WARRANTOR EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES OF
MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE AFTER
EXPIRATION OF THE WARRANTY PERIOD. No action to enforce express or implied
warranties shall be commenced later than (90) ninety days after expiration of the warranty
period. There is no warranty of any nature made by the Warrantor beyond that contained in
this Warranty. No person has the authority to enlarge, amend or modify this Warranty.
Some states do not allow limitations on how long an implied warranty lasts, so the above
limitation may not apply to you.
DISCLAIMER OF CONSEQUENTIAL AND INCIDENTAL DAMAGES: THE
ORIGINAL CONSUMER PURCHASER OF THIS CARGO TRAILER AND ANY
PERSON TO WHOM THIS UNIT IS TRANSFERRED, AND ANY PERSON WHO IS
INTENDED OR UNINTENDED BENEFICARY OF THIS UNIT SHALL NOT BE
ENTITLED TO RECOVER FROM WARRANTOR ANY CONSEQUENTIAL OR
INCIDENTAL DAMAGES. Some states do not allow the exclusion or limitation of
incidental damages, so the above limitation or exclusion may not apply to you.
WARRANTOR’S OBLIGATIONS: Warrantor will remedy substantial defects in materials
and workmanship caused by Warrantor. Warrantor shall elect to remedy the defect from
among the following: repairs, replacement or refund. Warrantor may not elect refund unless
the Purchaser agrees, or the Warrantor is unable to provide replacement and repairs are not
commercially practicable or cannot be timely made. Warranty performance can only be
obtained at Warrantor’s authorized dealers and service centers and from the Warrantor.
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PURCHASER OBLIGATIONS: Purchaser must complete and return the owner’s
registration card within (10) ten days of purchase to validate this Warranty. The return of this
card is a condition precedent to warranty coverage; failure to return the completed card to the
Warrantor will invalidate this warranty. Purchaser shall deliver this Cargo Trailer for warranty
service within a reasonable time after discovery of the defect and in no event after expiration of
the Warranty period which Warranty Period (3) three years. All expenses incurred by
purchaser in obtaining warranty service shall be borne by Purchaser.
EVENTS DISCHARGING WARRANTOR FROM OBLIGATION UNDER THIS
WARRANTY: Misuse or neglect, including failure to provide reasonable and necessary
maintenance, unauthorized alteration, accident, and improper loading, leasing of the Cargo
Trailer shall discharge Warrantor from any obligation under this warranty.
PARTS AND DESIGN CHANGES: Warrantor reserves the right to change the parts and
design of its Cargo Trailer from time to time without notice and with no obligation to maintain
spare parts or make corresponding changes in its product previously manufactured.
OBTAINING WARRANTY SERVICE: It is recommended that all warranty service be done
by the authorized dealer from whom you purchased your unit. This is to insure your local
dealer’s personal interest in your complete satisfaction. If service becomes necessary as you
are traveling or following a move, service under this warranty will be done by any authorized
dealer in the United States or Canada. Such service should, whenever possible, be scheduled
by an appointment in order to avoid possible delays.
WARRANTY REGISTRATION: A warranty registration card is to be completed by the
owner at the time of purchase and returned to Warrantor. The return of this card is a condition
precedent to warranty coverage; failure to return the completed card to Warrantor will
invalidate this Warranty.
OTHER WARRANTIES: As indicated in the paragraph entitled “Exclusions From This
Warranty,” above, certain items that are not covered by this Warranty may be warranted
separately by their manufacturers or suppliers. In order to validate those warranties, you may
also be required to complete and return to the appropriate manufacturer the warranty forms
included with the information package. These other warranties may cover such items as
chassis, tires, tubes, batteries, optional generators, and appliances, which are not covered by
Limited Warranty. For service or parts required for these products it may be necessary to write
or call the product manufacturer to obtain the nearest service center location. In requesting
parts for separately warranted products from the manufacturer of the product or its authorized
service center it may be necessary to first obtain a warranty work authorization number before
the work is done. It may also be necessary to provide the Product Name, Model and Serial
Number along with the description of the problem and part needed, plus shipping instructions.
See these warranties with respect to their terms and conditions.
OWNER ASSISTANCE: Your personal satisfaction and good will are most important to
Forest River as well as a confident and pleasant relationship with our dealers. We at Forest
River recognize that there may be occasions where a warranty or service problem is not
handled satisfactorily resulting in misunderstanding. If your problem has not been handled to
your satisfaction after discussing it with the dealership management, we welcome you to
contact the Forest River Customer Service Manager, at the address stated above who will
communicate with the local dealer our recommendation for an agreeable solution.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
